IT Maintenance & Assurance

Maintenance and Assurance

ICNE’s maintenance & assurance services are designed to improve the overall cost-efficiency of your IT infrastructure and operation. We help you extend your baseline support and helpdesk functions to include proactive maintenance & assurance activities, including health checking of your infrastructure and operation to ensure that they are sound and are performing to expectation. According to pre-agreed frequency under a managed IT services arrangement tailored to your specific needs, we monitor, maintain, and report on the status of your infrastructure and operation. With our maintenance & assurance services, we can also provide real-time health check and reporting to alert you of latent and emerging threats which might disrupt your business continuity. We proactively recommend budget-based solutions to help you mitigate these threats and address other identified deficiencies. Hence delivering to you best-practice maintenance & assurance, leading to peace of mind and enhanced IT governance.

 

Key Features

  • Best-practice maintenance & assurance
  • Scheduled or real-time monitoring and health checking of your IT infrastructure and operation
  • Pre-emptive identification and timely notification of latent threats and emerging issues that might harm your IT infrastructure or disrupt your business operation or both
  • Proactive recommendation of solutions to address threats and deficiencies

Benefits

  • Confidence in the soundness of your IT infrastructure and operation
  • Uptime and performance optimisation
  • Cost-efficiency improvement
  • Safeguard for your IT investments as problematic issues are discovered and addressed before they become expensive and time consuming to resolve
  • Enhanced IT governance and risk management

 

Read what our happy clients say about our managed IT services

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