• Managed IT and Cloud Services for small, medium and large businesses in the Sydney Region.




A solution that your business, and team, can rely on to perform when you need them most. Managed Cloud Backup is essential for any business today. We can help design on-premise to off-premise solutions, multisite solutions, and inter-cloud solutions.


Cloud computing is the delivery of computing services in the forms of servers, storage, databases, networking, software, analytics, and more. ICNE is one of Sydney’s leading cloud solution providers.

We can help with the four different methods of installing cloud computing resources:  Public Cloud, Private Cloud, Hybrid Cloud, and Multi-Cloud solutions.

Key Features

Using our best-practice benchmarks, we help:

  • Dissect the root-cause of your IT issues and problems
  • Establish a snapshot profile of your infrastructure
  • Identify and define your improvement needs
  • Design, plan and implement budget-based solutions to achieve the required improvements


A public cloud is a platform that uses the standard cloud computing model to make resources, such as virtual machines (VMs), applications, or storage, available to users remotely. Public cloud services may be free or offered through a variety of subscription or on-demand pricing schemes, including a pay-per-usage mode.

Public clouds are commonly taken approaches to deploy cloud computing. With public cloud, all hardware, software, and other supporting infrastructure are owned and managed by the cloud provider and shared with other businesses. You will gain access to these resources typically under a subscription model in which you will only pay for what you consume.


ICNE’s managed cloud services approach will help you reap the following tangible benefits of public clouds include:

  • No maintenance: Your service provider undertakes all maintenance
  • Near-unlimited scalability: On-demand resources are available to meet your business needs
  • High reliability: A vast network of servers ensures against failure
  • Lower Costs: You only pay for the service you use, and you don’t need to purchase hardware or software


A private cloud is an on-demand configurable pool of shared computing resources allocated within a public cloud environment, providing a certain level of isolation between the different organisations using the resources.

It offers hosting and computing resources over the Internet or a private internal network and is only available to your business and selected users, instead of the general public. This is sometimes also referred to as an internal or corporate cloud. Private clouds can also be combined with public clouds to create a hybrid cloud.


ICNE’s managed cloud services approach will help you reap the following tangible benefits of private clouds include:

  • Increased Flexibility: Your business can customise its cloud environment to meet specific business needs and requirements
  • Improved Security: Higher levels of control and security restrictions exist, and your resources are not shared with anyone
  • High Scalability: Private Cloud offers your business the same level of scalability as the public cloud does


A Hybrid cloud is a cloud computing environment that uses a mix of on-premises, private cloud, and third-party, public cloud services with orchestration between the two platforms. Hybrid clouds combine both Public and Private Clouds along with the on-premises infrastructure to ensure your business reaps the full benefits and is able to take advantage of the best of both worlds. “Cloud bursting” is also an option with hybrid cloud.

This is where an application or resource runs through the private cloud until there is a spike in demand (such as a seasonal event – online shopping, tax filing), at which point the organisation can “burst through” to the Public Cloud and tap into additional computing resources.


ICNE’s managed cloud services approach will help you reap the following tangible benefits of hybrid clouds include:

  • Control: Maintain private infrastructure for sensitive data and assets
  • Flexibility: Take advantage of additional resources in the public cloud when you need them
  • Scalability: Both public and private clouds are extremely scalable, and public clouds also elastic
  • Simplicity: Transitioning to the cloud can be seamless and if staged correctly by one of our consultants, you can migrate gradually – in a staged and planned manner
  • Cost-effective: With the ability to scale to the public cloud, you only pay for extra computing resources when you need them


Multi-cloud is the use of multiple cloud computing and storage services in a single heterogeneous architecture. This also refers to the distribution of cloud assets, software, applications, etc. across several cloud-hosting environments.

Multi-Cloud in simple terms is the combination of all the benefits from multiple cloud computing services. The demand for multiple cloud environments has rapidly increased and businesses are utilising this cloud to remove the reliance on any single cloud service provider. Tap into the power of multi-cloud environments without the complexity and managing costs.

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We Connect your Business

Some of our many Services

IT Support & Helpdesk

Responsive IT support. Receive fast assistance for your issue with a suitable business solution.

Managed Cloud Services

Cloud services with scalable solutions for Amazon Web Services and Microsoft Azure.

Microsoft 365 Business

We set up or migrate end-to-end Microsoft 365 projects to suit your business needs.

Business VoIP

Reliable and cost-effective business VoIP solutions. Hosted PBX and voice solutions for businesses across Australia.