• Managed IT and Cloud Services for small, medium and large businesses in the Sydney Region.

Managed IT Services

Managed IT Services


In some circumstances, online and over the phone support may not be enough to fulfill the requirements of your business. On-site requirements may be a requirement. In either circumstance, ICNE can provide a scheduled technician on-site to perform routine or emergency maintenance that cannot be carried out remotely based on your needs.


We become a one-point of contact for all your IT needs. Whether resolving a simple computer issue, deploying a new workstation, or monitoring your systems for hidden problems, that’s what we do. We function as your internal IT department, providing unlimited support to your business.

On top of all our technical services that are available, we also are more than ready and able to provide advice, guidance and recommendations on best practices for your business moving forward.

ICNE are here to help and want to help you move forward in the most efficient and productive ways possible for your organisation.

ICNE have a dedicated team of IT professionals who will take the time to understand your business goals and objectives. We’ve been providing managed IT support to a range of businesses across Sydney, Australia, and ensure all our clients are satisfied with the quality of our services.

We take the stress out of maintaining the IT side of the business and get the job done as quickly and efficiently as possible.

Our managed IT support pricing is competitive and we offer the best value for money. With over 20 years servicing Sydney, we have established an excellent reputation with our partners.

Our technicians at ICNE have current and refined skills that ensure we deliver our services as efficiently as possible, reducing your downtime and any unnecessary costs.


Businesses IT demands such as: internal networks, disaster recovery, business continuity, cloud storage, software updates and system integrations requires resource and a specialist team. That’s where we can help your business.

ICNE provide Managed IT Services in Sydney to bring together the capacity of an internal IT department, and the increasing demand for business transformation using specialist technologies.

We offer simple packages that offer unprecedented monitoring and support of your IT systems 24 hours a day, 7 days a week, 365 days a year, and public holidays!

Our plans protect your business with an affordable monthly fee, instead of spending money to fix problems by the hour, you can be assured that all your IT problems are rectified while controlling costs this helps you stay on budget by eliminating hidden IT costs.

ICNE’s Managed IT Support is tailored to your business needs whether it’s maintaining your network (local or cloud) or getting ahead of problems before they cause disruption. We include live monitoring, security patching and testing your disaster recovery procedures.

Our monitoring platform allows us to run constant safety & health checks across your systems 24 hours a day. With our alerting system in the case of an outage we will generally know about it before you do and already have staff looking into the issue.

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We Connect your Business

Some of our many Services

IT Support & Helpdesk

Responsive IT support. Receive fast assistance for your issue with a suitable business solution.

Managed Cloud Services

Cloud services with scalable solutions for Amazon Web Services and Microsoft Azure.

Microsoft 365 Business

We set up or migrate end-to-end Microsoft 365 projects to suit your business needs.

Business VoIP

Reliable and cost-effective business VoIP solutions. Hosted PBX and voice solutions for businesses across Australia.