ICNE was founded in 2000 by John Martin. His goal was to provide businesses with strong IT foundations and result-oriented solutions, and that’s exactly what we do today. We are in IT for you because we care about the success and longevity of your company.
If you are frustrated by protracted IT issues and problems, we work with you to resolve and rectify them. In the process of doing so, we help you improve the architecture of your IT environment and streamline your IT operation.
Our business has expanded through word-of-mouth references from highly satisfied clients. You will find us responsive and attentive, professional and dependable, ethical, and forward-looking.
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The soundness of your IT environment is our business.
We will be honoured to help you attain a value-creating IT operation that is sustainable, versatile, and reliable to fit all your office IT requirements and expectations.
Each of our team members are fully skilled and experienced in providing the best IT experience you can find in Sydney, so we will create the best solutions to meet all your office IT needs.
Our team is dedicated to making the most of your current IT software and resources and optimising them to give you the best performance your business demands in order to grow and thrive. With streamlined Cloud Solutions and Microsoft 365 services, your business will become a top competitor with our IT support behind you.
We are one of the best qualified and most knowledgeable in the Sydney IT business and we can guarantee that you won’t find a better team than ours. We offer professionalism, expertise, higher knowledge, and a better understanding of what you’re looking for in Office IT Services.
Having worked with ICNE and John Martin on the recommendation of an important client of ours I am always surprised by the dedication and “can do” attitude of everyone even after these many years.
We are also kept so up to date and always within budget!
We have been helped every step of the way and I can’t imagine ever working without them.
ICNE’s proactive approach ensures that the Company’s day to day activities run smoothly. From a small task like co-ordinating a new computer set-up (even with minimal notice!) to a bigger picture project like creating a new Customer Service Database, ICNE’s friendly and professional approach always gets the job done and makes them a pleasure to work with.
We selected ICNE to manage Mondial’s network infrastructure due to their innovative approach and genuine desire to create a solution that worked for us. This approach has been consistent throughout our relationship and we very much appreciate their flexibility and their commitment to keeping our systems running optimally. I would highly recommend them if you are looking for an IT infrastructure partner that cares about your success as well as theirs.
We have been relying on John and his team for over seven years to support our national PC network, systems, servers and hot desk for network and hardware issues, and most times at very short notice. Their response has always been first class and professional. We never hesitate to go to ICNE for any ideas or issues we have concerning our local IT requirements.
I was fortunate to meet John Martin 4 years ago during his initial support visit to Papua New Guinea. We continue to use the ICNE team for network support and monitoring services. ICNE has an excellent understanding of the difficult environment under which we operate in this remote north coast of PNG. We are particularly impressed that they are able to remotely maintain our systems despite the poor communication links. Owing to our extremely isolated location, it is indeed reassuring to have John and his capable ICNE team on which to call.
The team at ICNE have been fantastic. Nothing has been a problem and for me they have definitely delivered well above my expectations. As someone with very limited knowledge of computers, I need to trust that the people I am dealing with are giving me the best possible advice, and with ICNE I have got that right from the start. I will definitely continue to use them and would recommend them to anyone.
Based on recommendations from friends and fellow employees I have used many IT companies over the past 15 years. It has only been since we started using ICNE that I now believe that I am receiving honest professional service with very fair pricing. ICNE have helped me to take our management ability to a higher level and we are a more productive team due to the ongoing professional input from ICNE.